The Productivity Elephant: Blind spots in public service delivery
By Michael FRIMPONG, Ph.D. Productivity, much like truth, resists tidy definition. It is elusive, multifaceted, and often misunderstood, particularly by those who attempt to capture it with excessive precision. To comprehend productivity entirely is to confront complexity, ambiguity, and competing perspectives. It recalls the timeless parable of the blind men […]

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