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Public sector digital transformation: Beyond KPIs towards an agile mind-reset

todayFebruary 2, 2026

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By Dr. Kofi Anokye OWUSU-DARKO Modern government was built on measurement. The metrics that enabled the state to scale, standardise, and control complex administrative systems were once among its greatest strengths. In the era of digital transformation, however, those same metrics risk holding it back. Today, digital transformation is not just a technical exercise — […]

The post Public sector digital transformation: Beyond KPIs towards an agile mind-reset appeared first on The Business & Financial Times.

Source: thebftonline.com

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