Risk Watch with Alberta Quarcoopome: Emotional intelligence as a risk management tool in banking
“The emotionally intelligent person is skilled in four areas: identifying emotions, using emotions, understanding emotions, and regulating emotions.” — John Mayer and Peter Salovey I am sure the first thing that has crossed your mind is: “Are you serious?” “What has emotional intelligence got to do with my service quality?” “Are […]
Dr Lassane Quederago, a political analyst and researcher from Burkina Faso, has called on regional and continental bodies to take proactive steps against poor governance in Africa, warning that inaction can pave the way for political instability, including military coups.

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