Risk Watch with Alberta Quarcoopome: Emotional intelligence as a risk management tool in banking
“The emotionally intelligent person is skilled in four areas: identifying emotions, using emotions, understanding emotions, and regulating emotions.” — John Mayer and Peter Salovey I am sure the first thing that has crossed your mind is: “Are you serious?” “What has emotional intelligence got to do with my service quality?” “Are […]
Governor of the Bank of Ghana (BoG), Dr Johnson Asiama, has reassured that deposit money banks in the country remain sound, profitable, and well capitalised, while cautioning that credit risks in the sector continue to be elevated.

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